Frequently Asked Questions
Everything you need to know about shipping, returns, and our latest collections.
How long will it take for my order to ship?
Orders typically process within 3-5 business days. During peak periods or high-volume collection launches, processing may take up to 7-10 business days. You will receive a tracking number via email once your order has departed our facility.
What is your return policy for seasonal collections?
We accept returns on unworn, unwashed merchandise in its original packaging within 14 days of delivery. Please note that certain exclusive collaborations and 'Final Sale' items are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
Can I modify or cancel my order after it has been placed?
Once an order is placed, we are unable to make modifications to the items or the shipping address. If you need to cancel, please contact our support team immediately, though we cannot guarantee cancellation once the order has entered the fulfillment process.
How can I ensure I am buying the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes vary from oversized to tailored, we recommend comparing these measurements against a garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal.